The Team is made up of Permanent and incremental staff including:
Staff are engaged in work throughout the year, the Harbour is attended all year around. The incremental staff support the Harbour during busy maintenance periods, seasonal visitor increases and Pilot work.
Deputy Harbour Master
Owen has grown up around the harbour, and spent a number of years working as a harbour assistant before leaving to join the Merchant Navy to work as a navigator on ice breaking vessels in both the Arctic and Antarctic. Owen's role is to improve and review the Safety Management Systems so that our users, operators and staff are able to enjoy a safer harbour.
Duty Harbour Master
Having moved to Brightlingsea as an 11 year old with my parents to start sailing at the Colne Yacht Club, I was struck with the boyhood dream of how great it would be to be the water-taxi driver ! , here I am 43 year’s later and it is a small but valued part of my role within the harbour.
Financial Administration Manager
Having uprooted from leafy Surrey, Jill now enjoys the estuary views and all things nautical. With a background in logistics and advertising she has used these skills to improve customer service and was instrumental in launching the popular Brightlingsea to Wivenhoe ferry service with lunch at the Black Buoy. Outside work she has been known to help crew racing yachts and loves to put her feet up at her beach hut.
Front Desk / Admin Assistant
Having grown up living on barges and yachts as a child she has a comprehensive knowledge of the boating world. Combine this with 20 years Customer Service Experience means she very much enjoys her role on the front desk of the Harbour Office, here to help any time.
Front Desk /Admin Assistant
Tracey was born and bred in Brightlingsea, working in a customer facing family business before joining the Harbour staff. She is a keen equestrian and often uses the Hard to exercise her horses, who also enjoy using the water. She is married to a keen fisherman so often goes out to sea with him on his boat. Her local knowledge is such that there isn't much she doesn't know about the local area.
Front Desk /Admin Assistant
Shona started life as the daughter of a Royal Marine Commando, spending many years living in various countries around the world before settling in Brightlingsea in 1996.Like Tracey she is a keen equestrian and a big fan of the outdoors. She had a former career in banking, now the only banks she enjoys are the muddy ones she sees rambling up the Creek. She loves meeting people and can't wait for her first summer seeing all the ferry customers, charter passengers and visiting yachts people.
Glenn maintains the assets in the harbour. A natural engineer growing up among engines and sails. He has sailed these Essex waters all his life and has strong affiliations with Brightlingsea Sailing Club and the Colne Yacht Club. A commercially endorsed RYA Yachtsman and power boat, with exceptional boat handling skills. He is no stranger to the race podium at the yacht club in his race challenging Notorious which is kept on a mooring in the harbour.
Joe works alongside Glenn as his number two. A former tradesman he felt the call of the sea and quickly learnt different skills including; boat handling (RYA L2), VHF (Radio User), first aid, Oil spill recovery and customer engagement. Joe, is a natural on the water whether helming the Harbour launches,ferries , dredger, crewing on racing yachts or the pilot boat. A lovely guy, with a smile and a welcome hello before you even see him.